State Farm® Insurance Agent Katrina W. McCoy

"Her office manager, Cheryl Floyd, was helpful when I called to arrange for a payment. It's always a pleasure talking with them."

"Kristen was very helpful annd friendly and got me a great rate! Definitely recommend!"

"Ms Kristin miller was a great help she made sure I understood my coverage and that I got everything I needed thanks Kristin for all your help."

"Cheryl Floyd, Is very professional and every question I asked she answered."

"We had a great experience working with Kirsten Miller. She was so patient with us as we were dealing with other issues. She responded to my calls and answered all questions I had. It was a pleasure to work with Kirsten and highly recommend her."

"Kristin Miller contected me about my insurance needs and was very knowledgeable about every question I had informed me of all the things I had and needed to know about my insurance needs and answer every question fully . She put me at easy and she is an amazing agent for your company."

"Kristan Mill was very helpful in getting me signed up my home on insurance too. She helped me out a lot and I really appreciate her because she let me know things that I didn’t know at that time. Thank you, Christian."

"Cheryl Floyd is a superstar! Her customer service is outstanding, including excellent communication and reliable follow through."

"Katrina is really professional and helpful. I highly recommend."

"They are always quick, efficient and very helpful!"

"Katrina W.McCoy, was the representative I got when I called for car insurance. She was very helpful in setting up an insurance policy for me. We spoke on all aspects of the policy and, she cleared up anything that I didn’t understand. Needless to say she was very professional. I am going to recommend her to my daughter for coverage. And anyone else in the family that might need car insurance. Warm regards Saudah"

"I visited Katrina’s office today and am beyond pleased with the service received. She and her staff went above and beyond to help with my life policy. I highly recommend. Thanks Katrina and Aaron for your professionalism and efficiency!"

"My agent is extra compassionate and goes the extra mile to keep me on track of upcoming payments as well as routine follow ups regarding additional services available that she may be able to assist me with. It’s nice to have an agent that genuinely cares about the needs of myself and my household. I’m very grateful for her :)"

"Worked with Ms. McKoy and her stellar office staff on behalf of a family member's home owners insurance. The staff there were friendly, engaging and always as helpful as could be. Never did I feel "put-off", but always did what they could to help and be understanding. Great front office crew!!"

"Katrina Williams State farm agency is one of the best in MD. Any issues her team was there for me. I strongly recommend to contact her for auto and home insurance need."

"Katrina(& Susan) were wonderful. She took her time to explained things properly & made certain I understood all of the information. She checked the prices of different options that are available, & made sure I was receiving the Best Price for my Insurance Choices. She even sent me a copy of my New Card just incase I hadn't gotten the email from STATE FARM just yet. I'm so Apreciative. Thank you for All of your Help & making this such a pleasant experience. 😊"

"Excellent service! Thank you"

"Susan went above and beyond with helping me with my new policy. I have talked to her multiple times with getting price quotes over the past few months. Today she sealed the deal and I came home with my new car! If anyone needs help with a new or existing policy she is your go to! Thank you so much Susan!! 🤩😁"

"Susan was great. She worked on my issue and did not stop until it was resolved in my favor. If not for Susan’s hard work and dedication I would have needed to find new insurance at a much higher price, I cannot thank her enough. If you are looking for insurance do not hesitate to call this office. I received follow up calls as promised I had a real advocate on my side , again THANK YOU. Katrina, Susan is a good one"

"Susan was super helpful in switching my homeowners and auto insurance from Geico after their automatic renewals got too expensive"

"I spent two hours on the phone with Susan Compton, who works out of Katrina‘s office. Susan was knowledgeable, patient, and very giving of her time. Katrina is lucky to have Susan on her team!"

"My family had the good fortune of being assigned Katrina Williams McCoy as our State Farm agent, during a complex move across state lines. Katrina's agency was able to accomodate all of our needs for terminating existing policies, setting up a temporary renters policy, and setting up new homeowners/auto policy that overlapped with some of the aforementioned coverages. Katrina helped us promptly navigate this complex arrangement, and found us the best possible rates, and happened to be licensed in both states, making the process that much more seamless! Katrina personally spent hours on the phone with me throughout this process... Getting dedicated customer care in this day and age is rare, and Katrina is a true champion for her customers."

"I want to take a moment to let everyone know that my experience with this agent and her team has been nothing less than phenomenal. Teresa is an absolute rock star and was so very helpful and attentive with setting up and transferring our home owner policy to our new property. I've been a customer of State Farm for over 25 years and this is one of the biggest reasons why I have been such a long time customer. Thank you!"

"Katrina and team are so professional. It's obvious that they care greatly about other people! Highly recommend. Patrick doesn't know what he's talking about lol."