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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lavaria Wilson

October 30, 2026

5  out of  5
rating by Lavaria Wilson
"My experience was excellent!"
We responded:
"Thank you so much for the 5 stars, Lavaria! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ashley Wawrzyniak

October 28, 2026

5  out of  5
rating by Ashley Wawrzyniak
"Mrs. Kristin Miller, Account Manager, has been amazing. She is very helpful, informative, kind, and communicates clearly. When I moved states, she made the auto insurance process stress-free and easy on my end. She resolved everything for me so quickly! I am so thankful for her exceptional services and I 100% recommend her! Thanks, Mrs. Kristin!"
We responded:
"Thanks so much for the fantastic rating, Ashley! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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carlton scott

October 27, 2026

5  out of  5
rating by carlton scott
"My experience was absolutely Great it was no pressure and she made me feel absolutely comfortable. I just want to say thank you"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baltimore to know that you had such a wonderful experience with us here on State Farm Agent Katrina McCoy’s Team."
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Keshawna Berkley

October 22, 2026

5  out of  5
rating by Keshawna Berkley
"I have been pleased with the agents at State farm
Jammi was so helpful."
We responded:
"Keshawna, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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suman magar

October 22, 2026

5  out of  5
rating by suman magar
"She is nice and very helpful. She took good care of my auto insurance.. she is highly recommended"
We responded:
"Thanks so much for the fantastic rating, suman! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Thien Tran

October 22, 2026

5  out of  5
rating by Thien Tran
"Had a great experience working with Kristin Miller and the team at Katrina W. McCoy's State Farm agency. They were welcoming, courteous, and made setting up my policies completely seamless. Highly recommend!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Katrina McCoy’s team. "
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roslyn watson

October 21, 2026

5  out of  5
rating by roslyn watson
"I had the best news about my insurance. my agent she was great"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Baltimore. "
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Brenda Garcia

October 21, 2026

5  out of  5
rating by Brenda Garcia
"Kristin is very helpful and kind thank you so much!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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blackpatch100

October 20, 2026

5  out of  5
rating by blackpatch100
"I would like to commend how good it feels to be able to work with Ms. McCoy's team and so I want to commend Ms. Kristin Miller for her exceptional customer service and knowledge and expertise to secure the best car and home insurance rate for me. Thank you, Kristin and the McCoy's Team!"
We responded:
"blackpatch100, thank you for the amazing review! Our Baltimore insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Katrina McCoy, your State Farm Agent "
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Anil Vk

October 16, 2026

5  out of  5
rating by Anil Vk
"She is very helpful and kind hearted person. She helped me and my other friends . We finally found great rate and very satisfied with her service ."
We responded:
"Wow, thank you for the 5-star review, Anil! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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cody duff

October 5, 2026

5  out of  5
rating by cody duff
"Kristin Miller was great! She guided me through the process and made it fast and simple!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sudha Aryal

September 29, 2026

5  out of  5
rating by Sudha Aryal
"Good communication"
We responded:
"Thank you for the 5-star review, Sudha! We’re proud to serve the Baltimore community and truly appreciate your support. "
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David Valenzuela

September 28, 2026

5  out of  5
rating by David Valenzuela
"Very patient and friendly. 10/10 service from Katrina and her team"
We responded:
"Thank you so much for the 5-star rating, David! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Katrina McCoy "
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Krishnaraj Bhandari

September 25, 2026

5  out of  5
rating by Krishnaraj Bhandari
"Good morning,. I would like to share my experience with State Farm. Kaleayah was very helpful and patient with me. She helped me understand the claims process and explained everything clearly, especially because English is difficult for me. She also helped me with the liability dispute and made sure I could request an interpreter. I really appreciate her time, patience, and support"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Baltimore to know you had such a great experience with us. "
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Loretta Hamilton

September 22, 2026

5  out of  5
rating by Loretta Hamilton
"Jami definitely went the extra mile for me when it came to some red tape with my Umbrella policy. She kept me in the loop the entire time and was so kind. I can’t express my gratitude enough for Jami’s assistance."
We responded:
"Thank you so much for the 5 stars, Loretta! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Romeir Mendez

September 18, 2026

5  out of  5
rating by Romeir Mendez
"Ms. Kristin Miller was a joy to work with. Very professional, personable and detail oriented."
We responded:
"Thanks so much for the fantastic rating, Romeir! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alex McCamey

September 14, 2026

5  out of  5
rating by Alex McCamey
"Great job ‼️ very happy with the service. Very happy with the flow of getting everything done. I think I might be driving better 🤣 but it’s been a great experience and I will recommend family and friends to Katrina W McCoy, Baltimore‘s Best agent.‼️"
We responded:
"Alex, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Alexis Brown

September 10, 2026

5  out of  5
rating by Alexis Brown
"Kristin was great! Very informative and attentive. She was able to help me with everything I needed."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Baltimore to know you had such a great experience with us. "
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MoBass4u

September 7, 2026

5  out of  5
rating by MoBass4u
"Courteous, professional and knowledgeable, the State Farm (Katrina McCoy's) Team was patient, considerate, and focused thoroughout the entire process in compiling a solid insurance strategy (home/auto) to compliment my bugetary needs. A special thanks to Ms Kylie Elmore who listened, and quickly constructed an affordable plan to fulfill my request. Appreciate the effortless experience."
We responded:
"Thank you so much for your kind review, MoBass4u!  If you need insurance assistance, we are just an email or call away! - Katrina McCoy, your State Farm Agent   "
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Jamie Tobin

September 3, 2026

5  out of  5
rating by Jamie Tobin
"Ive had this agent for several years and she is top notch. The agents that work with her are outstanding. Professional, knowledgeable, friendly and I would highly recommend this agent and office."
We responded:
"Jamie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Monte Ellis

September 2, 2026

5  out of  5
rating by Monte Ellis
"Ms. Jalisa Robinson is an exceptional Insurance Agent in her profession. Ms. Robinson is a game changer in the Insurance Industry to securing a long-term winning team and her expertise makes me proud to say it! I personally admired the excellent customer service and attention to detail of all of my concerns. Please also let me give a big Congratulations to the Katrina W. McCoy’s State Farm office in Baltimore Maryland! Keep up the Great Work & Much Success Ms. Jalisa Robinson!"
We responded:
"Monte, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Andrea BARCENAS SORIANO

September 2, 2026

5  out of  5
rating by Andrea BARCENAS SORIANO
"Wonderful service! Kristin was very helpful!"
We responded:
"Andrea, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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The Burger Podcast (Videos)

September 1, 2026

5  out of  5
rating by The Burger Podcast (Videos)
"Kristin Miller was fantastic! Kristin helped me switch my insurance to MD from out of state. She was patient, relaxed and caring. Whole reason I switched to State Farm!"
We responded:
"Thank you so much for the 5 stars, The! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Audrey Ford

August 25, 2026

5  out of  5
rating by Audrey Ford
"I have had the great pleasure of working with Ms.Kristen Miller who was nothing short of being absolutely wonderful. I received great information and service all with her great personality and humor. I would and will recommend their services to my family and friends."
We responded:
"Audrey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Baltimore insurance team is always here and happy to help. "
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Chrystal Pittman

August 14, 2026

5  out of  5
rating by Chrystal Pittman
"Kristen was amazing! She patiently described the difference and benefits of term life and whole life insurance. The information provided warranted a clearer understanding for my husband and I to decide on which policy to choose."
We responded:
"Chrystal, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Baltimore insurance team is always here and happy to help. "