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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Wawrzyniak

November 29, 2024

5  out of  5
rating by Ashley Wawrzyniak
"Kristin Miller, Account Manager, has been amazing to work with. She is very helpful, informative, kind, and communicates clearly. Mrs. Miller made everything easy on my end. She made my auto insurance stress-free. I 100% recommend her services!"
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robinson tagoudjeu

November 26, 2024

5  out of  5
rating by robinson tagoudjeu
"Kristin was very patient with me . took her time to go over my auto quote and modify it multiple times as requested. also she apply the the discount . Kudos to you."
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Tavis Dotson

November 20, 2024

5  out of  5
rating by Tavis Dotson
"I worke with kristin on my home auto and life she was great"
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Richard Patterson

November 15, 2024

5  out of  5
rating by Richard Patterson
"Her office manager, Cheryl Floyd, was helpful when I called to arrange for a payment. It's always a pleasure talking with them."
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Kelly Kishbaugh

November 13, 2024

5  out of  5
rating by Kelly Kishbaugh
"Kristen was very helpful annd friendly and got me a great rate! Definitely recommend!"
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Kia Bizzell

November 13, 2024

5  out of  5
rating by Kia Bizzell
"Ms Kristin miller was a great help she made sure I understood my coverage and that I got everything I needed thanks Kristin for all your help."
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Ian Jennings

November 8, 2024

5  out of  5
rating by Ian Jennings
"Cheryl Floyd, Is very professional and every question I asked she answered."
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Paula Deming

November 6, 2024

5  out of  5
rating by Paula Deming
"We had a great experience working with Kirsten Miller. She was so patient with us as we were dealing with other issues. She responded to my calls and answered all questions I had. It was a pleasure to work with Kirsten and highly recommend her."
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Howard Swift

November 5, 2024

5  out of  5
rating by Howard Swift
"Kristin Miller contected me about my insurance needs and was very knowledgeable about every question I had informed me of all the things I had and needed to know about my insurance needs and answer every question fully . She put me at easy and she is an amazing agent for your company."
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Tonya Johnson

October 28, 2024

5  out of  5
rating by Tonya Johnson
"Kristan Mill was very helpful in getting me signed up my home on insurance too. She helped me out a lot and I really appreciate her because she let me know things that I didn’t know at that time. Thank you, Christian."
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c r

October 28, 2024

5  out of  5
rating by c r
"Cheryl Floyd is a superstar! Her customer service is outstanding, including excellent communication and reliable follow through."
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Ayealishax

October 17, 2024

5  out of  5
rating by Ayealishax
"Katrina is really professional and helpful. I highly recommend."
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Jackie Clayton

September 30, 2024

5  out of  5
rating by Jackie Clayton
"They are always quick, efficient and very helpful!"
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saudah uqdah

September 25, 2024

5  out of  5
rating by saudah uqdah
"Katrina W.McCoy, was the representative I got when I called for car insurance. She was very helpful in setting up an insurance policy for me. We spoke on all aspects of the policy and, she cleared up anything that I didn’t understand. Needless to say she was very professional. I am going to recommend her to my daughter for coverage. And anyone else in the family that might need car insurance. Warm regards Saudah"
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Shanicka Rice

July 9, 2024

5  out of  5
rating by Shanicka Rice
"I visited Katrina’s office today and am beyond pleased with the service received. She and her staff went above and beyond to help with my life policy. I highly recommend. Thanks Katrina and Aaron for your professionalism and efficiency!"
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Erin

July 1, 2024

5  out of  5
rating by Erin
"My agent is extra compassionate and goes the extra mile to keep me on track of upcoming payments as well as routine follow ups regarding additional services available that she may be able to assist me with. It’s nice to have an agent that genuinely cares about the needs of myself and my household. I’m very grateful for her :)"
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t fitz

January 14, 2024

4  out of  5
rating by t fitz
"Worked with Ms. McKoy and her stellar office staff on behalf of a family member's home owners insurance. The staff there were friendly, engaging and always as helpful as could be. Never did I feel "put-off", but always did what they could to help and be understanding. Great front office crew!!"
We responded:
"Thank you so much! It is always a pleasure to work with you."
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arindam chatterjee

November 20, 2023

5  out of  5
rating by arindam chatterjee
"Katrina Williams State farm agency is one of the best in MD. Any issues her team was there for me. I strongly recommend to contact her for auto and home insurance need."
We responded:
"Arindam, thank you!!! It is always a pleasure to work with you and your wife."
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Elizabeth B. Brown Edge

November 1, 2023

5  out of  5
rating by Elizabeth B. Brown Edge
"Katrina(& Susan) were wonderful. She took her time to explained things properly & made certain I understood all of the information. She checked the prices of different options that are available, & made sure I was receiving the Best Price for my Insurance Choices. She even sent me a copy of my New Card just incase I hadn't gotten the email from STATE FARM just yet. I'm so Apreciative. Thank you for All of your Help & making this such a pleasant experience. 😊"
We responded:
"Elizabeth, thank you! We appreciate you're taking the time to give us a review! Our customers are our first priority. "
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Patricia McFadden

September 29, 2023

5  out of  5
rating by Patricia McFadden
"Excellent service! Thank you"
We responded:
"Patricia, Thank you so much for the review! We appreciate you. "
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Val

September 28, 2023

5  out of  5
rating by Val
"Susan went above and beyond with helping me with my new policy. I have talked to her multiple times with getting price quotes over the past few months. Today she sealed the deal and I came home with my new car! If anyone needs help with a new or existing policy she is your go to! Thank you so much Susan!! 🤩😁"
We responded:
"Val, thank you so much for the review. I have an amazing team. We appreciate you taking the time to give a review. Our customers mean are our first priority."
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M J (viceman007)

September 23, 2023

5  out of  5
rating by M J (viceman007)
"Susan was great. She worked on my issue and did not stop until it was resolved in my favor. If not for Susan’s hard work and dedication I would have needed to find new insurance at a much higher price, I cannot thank her enough. If you are looking for insurance do not hesitate to call this office. I received follow up calls as promised I had a real advocate on my side , again THANK YOU. Katrina, Susan is a good one"
We responded:
"Thank you so much for the awesome review. My team is truly amazing. Our customers are our first priority."
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Beck O'Brien

August 4, 2023

5  out of  5
rating by Beck O'Brien
"Susan was super helpful in switching my homeowners and auto insurance from Geico after their automatic renewals got too expensive"
We responded:
"Beck, this is so awesome to hear. We appreciate you. Thank you for taking the time to give a review. My team is the best!"
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david cedrone

June 7, 2023

5  out of  5
rating by david cedrone
"I spent two hours on the phone with Susan Compton, who works out of Katrina‘s office. Susan was knowledgeable, patient, and very giving of her time. Katrina is lucky to have Susan on her team!"
We responded:
"David, this is so awesome to hear. My team is the best! Our customers are our first priority."
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David Laumer

April 11, 2023

5  out of  5
rating by David Laumer
"My family had the good fortune of being assigned Katrina Williams McCoy as our State Farm agent, during a complex move across state lines. Katrina's agency was able to accomodate all of our needs for terminating existing policies, setting up a temporary renters policy, and setting up new homeowners/auto policy that overlapped with some of the aforementioned coverages. Katrina helped us promptly navigate this complex arrangement, and found us the best possible rates, and happened to be licensed in both states, making the process that much more seamless! Katrina personally spent hours on the phone with me throughout this process... Getting dedicated customer care in this day and age is rare, and Katrina is a true champion for her customers."
We responded:
"David, Thank you so much! We appreciate you."